For any questions regarding your order, check out our FAQ page! Here, you will be able to find answers for your shipping & returns, rewards program, and even skincare questions. 

Some items from your purchase do not spark you joy? If your products are still in new and unused conditions, you can proceed your return process via this link. 

If you want to have personal consultation for products for your particular skin type, concerns, and needs, write us an email to with your skin information as well as your demographics. We will try our best to reply to you within 48 hours with our recommended products as well as some expert tips for your beautiful skin days. 

If you have further questions on your orders, shipment and etc, and if you cannot find an answer from our FAQ Page, email us at We'd love to hear from you and will get back to you within 1-2 business days. In order for our emails to not be directed to your spam, don't forget to add us to your contacts list!

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